[{"data":1,"prerenderedAt":3389},["ShallowReactive",2],{"nav-care":3,"kb-sections-care":1817,"care-\u002Fcare\u002Fsupport\u002Fget-help":2128,"care-all":2159},[4,36,106,216,302,367,407,500,575,710,780,925,986,1039,1117],{"id":5,"title":6,"audience":7,"body":8,"category":26,"description":23,"extension":27,"lastUpdated":28,"meta":29,"navigation":30,"order":31,"path":32,"seo":33,"stem":34,"__hash__":35},"care\u002Fcare\u002Fcare-team\u002Fdelete-a-provider.md","Delete a provider","care",{"type":9,"value":10,"toc":22},"minimark",[11],[12,13,17,18,17],"div",{"className":14},[15,16],"callout","callout-warning","\n  ",[19,20,21],"strong",{},"This feature has not been released yet. If you need to delete a provider, please [Contact support](\u002Fsubmit-ticket).  (In the form, state your company name and the provider(s) you are requesting to delete.)",{"title":23,"searchDepth":24,"depth":24,"links":25},"",2,[],"Care Team","md","2026-05-07",{},true,99,"\u002Fcare\u002Fcare-team\u002Fdelete-a-provider",{"title":6,"description":23},"care\u002Fcare-team\u002Fdelete-a-provider","70EDHzj3ClIxGVuH7zgWmomreLhenwSFJvTIbXYFjGk",{"id":37,"title":38,"audience":7,"body":39,"category":26,"description":59,"extension":27,"lastUpdated":28,"meta":101,"navigation":30,"order":31,"path":102,"seo":103,"stem":104,"__hash__":105},"care\u002Fcare\u002Fcare-team\u002Finvite-a-provider.md","Invite a provider",{"type":9,"value":40,"toc":94},[41,52,57,60,67,72,75,78,84,88,91],[42,43,44],"blockquote",{},[45,46,47,51],"p",{},[48,49,50],"span",{},"!danger","\nWARNING: This task can have security implications if done erroneously. Use care to ensure you are using the correct email address for providers you add to Engage.",[53,54,56],"h2",{"id":55},"go-to-care-team","Go to \"Care Team\"",[45,58,59],{},"Select \"Care Team\" in the left main menu",[45,61,62],{},[63,64],"img",{"alt":65,"src":66},"Care Team page","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fteam-invite_provider-1.png",[68,69,71],"h3",{"id":70},"click-the-plus-button","Click the \"plus\" button",[45,73,74],{},"In the \"Care Team\" page, click the \"plus\" button at the top right of the page",[45,76,77],{},"Once there, enter the care team member's details and click \"Invite\" when done.",[45,79,80],{},[63,81],{"alt":82,"src":83},"Inviting a new provider","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fteam-invite_provider-2.png",[68,85,87],{"id":86},"choose-to-confirm-the-prompt","Choose to \"Confirm\" the prompt",[45,89,90],{},"Click \"Confirm\" when prompted to verify the email address is correct. A new provider will be added to the list with the word \"Pending\" in the Invitation column.",[45,92,93],{},"The provider will receive an email with an invitation to setup an account.",{"title":23,"searchDepth":24,"depth":24,"links":95},[96],{"id":55,"depth":24,"text":56,"children":97},[98,100],{"id":70,"depth":99,"text":71},3,{"id":86,"depth":99,"text":87},{},"\u002Fcare\u002Fcare-team\u002Finvite-a-provider",{"title":38,"description":59},"care\u002Fcare-team\u002Finvite-a-provider","boVduutC-W6cB3iX_deGbXRq1T1AUq7Fg_6OfKnOmjw",{"id":107,"title":108,"audience":7,"body":109,"category":210,"description":113,"extension":27,"lastUpdated":28,"meta":211,"navigation":30,"order":31,"path":212,"seo":213,"stem":214,"__hash__":215},"care\u002Fcare\u002Fclient-timeline\u002Fcustomizing-tracks.md","Customizing tracks",{"type":9,"value":110,"toc":203},[111,114,118,121,124,130,136,140,143,146,152,156,159,165,171,174,180,184,187,193,196],[45,112,113],{},"Tracks may be changed in various ways to analyze data in different ways.",[53,115,117],{"id":116},"collapsed-and-expanded-planstrackers","Collapsed and expanded plans\u002Ftrackers",[45,119,120],{},"Expanding and collapsing plans\u002Ftrackers in the tracks area will include or exclude that data from the inspector.",[45,122,123],{},"To expand or collapse a plan\u002Ftracker, click the arrow next to the title.",[45,125,126],{},[63,127],{"alt":128,"src":129},"Highlight identifies collapsed plans\u002Ftrackers","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-collapsed.png",[45,131,132],{},[63,133],{"alt":134,"src":135},"Highlight identifies an expanded plan","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-expanded.png",[53,137,139],{"id":138},"visibility-and-arrangement","Visibility and Arrangement",[45,141,142],{},"At any time, a plan\u002Ftracker may be dragged up or down to change its arrangement (or vertical position) in the timeline.",[45,144,145],{},"To drag a plan\u002Ftracker, drag anywhere along the title bar. When dragging, all plan metrics will collapse to make it easier to see other plans\u002Ftrackers. As soon as the mouse is released, the metric tracks will expand again.",[45,147,148],{},[63,149],{"alt":150,"src":151},"A plan being arranged into a different vertical position","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fvisibility4.1-rearrange-plan.png",[68,153,155],{"id":154},"edit-mode","Edit mode",[45,157,158],{},"To change the visibility of metrics or their arrangement (or vertical position), you must enter edit mode. To do so, click on the gear icon next to a plan\u002Ftracker title. This puts the tracks in edit mode.",[45,160,161],{},[63,162],{"alt":163,"src":164},"Normal appearance of a plan. The gear icon is visible.","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fvisibility1-normal.png",[45,166,167],{},[63,168],{"alt":169,"src":170},"A plan in edit mode.","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fvisibility2-edit.png",[45,172,173],{},"Once in edit mode, each metric track may be rearranged to change their order.",[45,175,176],{},[63,177],{"alt":178,"src":179},"The \"Daily totals\" metric is being dragged downward","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fvisibility3-rearrange-metric.png",[68,181,183],{"id":182},"metric-visibility","Metric Visibility",[45,185,186],{},"In addition to changing the arrangement of metric tracks, the edit menu enables the metrics' visibility to be toggled on or off with the eye icons. Clicking a single metric eye icon will toggle its visibility on or off.",[45,188,189],{},[63,190],{"alt":191,"src":192},"Example: Fruit and Nuts with visibility on. Other metrics are toggled off.","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fvisibility6.png",[45,194,195],{},"Clicking the eye icon in the plan\u002Ftracker title bar will toggle all metrics on or off. Note that at least one metric must be visible. If all metrics are toggled off, when exiting edit mode the default metric will be shown.",[45,197,198,199,202],{},"![[care\u002Fassets\u002Fvisibility5-hidden-metrics.png|A plan with only one ",[48,200,201],{},"default"," metric visible]]",{"title":23,"searchDepth":24,"depth":24,"links":204},[205,206],{"id":116,"depth":24,"text":117},{"id":138,"depth":24,"text":139,"children":207},[208,209],{"id":154,"depth":99,"text":155},{"id":182,"depth":99,"text":183},"Client Timeline",{},"\u002Fcare\u002Fclient-timeline\u002Fcustomizing-tracks",{"title":108,"description":113},"care\u002Fclient-timeline\u002Fcustomizing-tracks","GKkxZ6D6d4KCZgllQane5htcxwG2wx4y3KE8h5Js0Zo",{"id":217,"title":218,"audience":7,"body":219,"category":210,"description":296,"extension":27,"lastUpdated":28,"meta":297,"navigation":30,"order":31,"path":298,"seo":299,"stem":300,"__hash__":301},"care\u002Fcare\u002Fclient-timeline\u002Fdata-inspector.md","Data Inspector",{"type":9,"value":220,"toc":289},[221,224,230,234,237,240,246,250,253,259,263,266,270,273,276,282,286],[45,222,223],{},"The data inspector, located on the right panel, zooms into the selected sample period and metrics in the Tracks region to give more detail to the measurements in the selected sample. Think of it as a magnifying glass to the data shown in the Tracks region.",[45,225,226],{},[63,227],{"alt":228,"src":229},"The data inspector is shown in the right panel","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-4.png",[53,231,233],{"id":232},"data-samples","Data Samples",[45,235,236],{},"Each track is a horizontal row of samples. Each sample is either an individual recorded event or a collection of events that have been aggregated as one sample.",[45,238,239],{},"Selecting an individual sample will show its detailed information in the inspector.",[45,241,242],{},[63,243],{"alt":244,"src":245},"A data sample","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-sample.png",[53,247,249],{"id":248},"selector-bar","Selector bar",[45,251,252],{},"The selector bar allows you to select the column of samples you wish to inspect in greater detail.",[45,254,255],{},[63,256],{"alt":257,"src":258},"The selector bar","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-selection.png",[53,260,262],{"id":261},"metric-charts","Metric charts",[45,264,265],{},"The inspector currently displays each metric value as a bar chart. The current value is identified by a white bar along the chart.",[53,267,269],{"id":268},"metric-chart-key","Metric chart key",[45,271,272],{},"The metric chart key is accessed by clicking the question mark on the left side of each metric. This key explains how the metric values are plotted on the chart.",[45,274,275],{},"Hovering over each chart displays information about each range (the color coded sections of each chart). Ranges are defined in each plan or tracker.",[45,277,278],{},[63,279],{"alt":280,"src":281},"The metric chart key for Whole Foods Diet daily trends","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-key.png",[53,283,285],{"id":284},"time-navigation","Time navigation",[45,287,288],{},"The top of the data inspector displays the timeframe for each inspected metric. Note that you can advance forward or back by one unit of time using the arrows to the left and right of the time.",{"title":23,"searchDepth":24,"depth":24,"links":290},[291,292,293,294,295],{"id":232,"depth":24,"text":233},{"id":248,"depth":24,"text":249},{"id":261,"depth":24,"text":262},{"id":268,"depth":24,"text":269},{"id":284,"depth":24,"text":285},"The data inspector, located on the right panel, zooms into the selected sample period and metrics in the Tracks region to give more detail to the meas",{},"\u002Fcare\u002Fclient-timeline\u002Fdata-inspector",{"title":218,"description":296},"care\u002Fclient-timeline\u002Fdata-inspector","bBaKGBBkTjbPGCYaK2_qTjXVuX3tFY78RnqIMxfI8Fs",{"id":303,"title":304,"audience":7,"body":305,"category":210,"description":361,"extension":27,"lastUpdated":28,"meta":362,"navigation":30,"order":31,"path":363,"seo":364,"stem":365,"__hash__":366},"care\u002Fcare\u002Fclient-timeline\u002Foverview.md","Overview",{"type":9,"value":306,"toc":354},[307,310,314,317,330,336,339,342,345,348,351],[45,308,309],{},"The client timeline allows care team members to review activities logged by their clients. The care team can scroll through the client's timeline at various levels of detail and focus on a single metric or highlight multiple metrics to look for correlations.",[53,311,313],{"id":312},"main-regions","Main regions",[45,315,316],{},"There are three main regions of the client timeline:",[318,319,320,324,327],"ul",{},[321,322,323],"li",{},"Tracks",[321,325,326],{},"Inspector",[321,328,329],{},"Timeframe",[45,331,332],{},[63,333],{"alt":334,"src":335},"Timeline regions","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-overview.png",[68,337,323],{"id":338},"tracks",[45,340,341],{},"The tracks area lists all the metrics for each plan or tracker.",[68,343,326],{"id":344},"inspector",[45,346,347],{},"The data inspector zooms into the selected sample period and metrics in the Tracks region to give more detail to the measurements in the selected sample. Think of it as a magnifying glass to the data shown in the Tracks region.",[68,349,329],{"id":350},"timeframe",[45,352,353],{},"The timeframe region allows you to widen or narrow your focus on the data presented in the Tracks.",{"title":23,"searchDepth":24,"depth":24,"links":355},[356],{"id":312,"depth":24,"text":313,"children":357},[358,359,360],{"id":338,"depth":99,"text":323},{"id":344,"depth":99,"text":326},{"id":350,"depth":99,"text":329},"The client timeline allows care team members to review activities logged by their clients. The care team can scroll through the client's timeline at v",{},"\u002Fcare\u002Fclient-timeline\u002Foverview",{"title":304,"description":361},"care\u002Fclient-timeline\u002Foverview","Q5-i9v-3iM5K4DJH7H1ppcNY4awZKkWsVUYxsngfEsc",{"id":368,"title":329,"audience":7,"body":369,"category":210,"description":373,"extension":27,"lastUpdated":28,"meta":402,"navigation":30,"order":31,"path":403,"seo":404,"stem":405,"__hash__":406},"care\u002Fcare\u002Fclient-timeline\u002Ftimeframe.md",{"type":9,"value":370,"toc":400},[371,374,380,383,397],[45,372,373],{},"When inspecting data in the client timeline, you may wish to change the timeframe of the metrics you are analyzing.",[45,375,376],{},[63,377],{"alt":378,"src":379},"The timeframe selector","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-selector.png",[45,381,382],{},"To change the timeframe, look for the Timeframe selector below the Tracks region. Select the desired timeframe setting. Currently there are four different timeframe settings:",[318,384,385,388,391,394],{},[321,386,387],{},"Week",[321,389,390],{},"Month",[321,392,393],{},"Quarter",[321,395,396],{},"Year",[45,398,399],{},"Currently all date ranges use a single day as the sample period. However, future ability to adjust the sample period is in our roadmap.",{"title":23,"searchDepth":24,"depth":24,"links":401},[],{},"\u002Fcare\u002Fclient-timeline\u002Ftimeframe",{"title":329,"description":373},"care\u002Fclient-timeline\u002Ftimeframe","Et0GH85cX5d_CqZary2OB-M8_htUTfGLYDi2GNwiX6s",{"id":408,"title":409,"audience":7,"body":410,"category":210,"description":494,"extension":27,"lastUpdated":28,"meta":495,"navigation":30,"order":31,"path":496,"seo":497,"stem":498,"__hash__":499},"care\u002Fcare\u002Fclient-timeline\u002Ftracks-and-metrics.md","Tracks and Metrics",{"type":9,"value":411,"toc":490},[412,415,419,422,425,448,454,458,461,464,484],[45,413,414],{},"The tracks area lists all the metrics for each plan or tracker. Scanning horizontally across the timeframe allows the care team member to view a client's activities and compliance toward their care plan.",[53,416,418],{"id":417},"plans-and-trackers","Plans and Trackers",[45,420,421],{},"Each plan or tracker the client installs in the app will show up as a Plan or Tracker in the Tracks region. When the client uninstalls a Plan or Tracker, it will disappear from the Tracks region.",[45,423,424],{},"Examples of Plans and Trackers are:",[318,426,427,430,433,436,439,442,445],{},[321,428,429],{},"Whole Foods Diet",[321,431,432],{},"Water tracker",[321,434,435],{},"Step tracker",[321,437,438],{},"Calorie tracker",[321,440,441],{},"Blood pressure",[321,443,444],{},"Sleep tracker",[321,446,447],{},"Weight tracker",[45,449,450],{},[63,451],{"alt":452,"src":453},"A highlighted Plan\u002FTracker","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-plan.png",[53,455,457],{"id":456},"metrics","Metrics",[45,459,460],{},"Each Plan or Tracker contains at least one metric. A metric can be an activity logged, such as a serving of food, or it can be biometric data, such as a blood pressure reading.",[45,462,463],{},"Examples of Metrics are:",[318,465,466,469,472,475,478,481],{},[321,467,468],{},"Whole grains",[321,470,471],{},"Cups of water",[321,473,474],{},"Total sleep",[321,476,477],{},"Systolic blood pressure",[321,479,480],{},"Body Mass Index",[321,482,483],{},"Calories consumed",[45,485,486],{},[63,487],{"alt":488,"src":489},"A highlighted Metric","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Ftimeline-metric.png",{"title":23,"searchDepth":24,"depth":24,"links":491},[492,493],{"id":417,"depth":24,"text":418},{"id":456,"depth":24,"text":457},"The tracks area lists all the metrics for each plan or tracker. Scanning horizontally across the timeframe allows the care team member to view a clien",{},"\u002Fcare\u002Fclient-timeline\u002Ftracks-and-metrics",{"title":409,"description":494},"care\u002Fclient-timeline\u002Ftracks-and-metrics","l-LumCx5nI4EQUF3yLlag_JfEj3LIXUCtfCMLXw8mEc",{"id":501,"title":502,"audience":7,"body":503,"category":569,"description":514,"extension":27,"lastUpdated":28,"meta":570,"navigation":30,"order":31,"path":571,"seo":572,"stem":573,"__hash__":574},"care\u002Fcare\u002Fclients\u002Finvite-a-client.md","Invite a client",{"type":9,"value":504,"toc":561},[505,508,512,515,521,523,526,529,535,538,541,545,548,551,554,558],[53,506,502],{"id":507},"invite-a-client",[68,509,511],{"id":510},"go-to-population-all","Go to \"Population (all)\"",[45,513,514],{},"Select \"Population (all)\" in the left main menu",[45,516,517],{},[63,518],{"alt":519,"src":520},"Population (all) page","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fclients-invite_client-1.png",[68,522,71],{"id":70},[45,524,525],{},"In the \"Population (all)\" page, click the \"plus\" button at the top right of the page",[45,527,528],{},"Once there, enter the client's details and click \"Invite\" when done.",[45,530,531],{},[63,532],{"alt":533,"src":534},"Inviting a new client","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fclients-invite_client-2.png",[45,536,537],{},"A new client will be added to the list with the word \"Pending\" in the Invitation column.",[45,539,540],{},"The client will receive an email with an invitation to setup an account.",[53,542,544],{"id":543},"resend-an-invite","Resend an invite",[45,546,547],{},"Client invitations timeout after a set period of time (currently 2 days) for security purposes. If your client has missed the window to setup their account during this timeframe, you may resend an invitation.",[45,549,550],{},"Invitations that have expired are labeled \"Expired (resend) in the invitation column.",[45,552,553],{},"To resend an invitation, click the word \"resend\" next to the relevant client in the population list. After you have done so, the client will receive another email inviting them to sign up a new account.",[53,555,557],{"id":556},"cancel-an-invite","Cancel an invite",[45,559,560],{},"If you need to cancel a client invitation, find their name in the Population list and click \"Cancel\" in the \"Manage\" column.",{"title":23,"searchDepth":24,"depth":24,"links":562},[563,567,568],{"id":507,"depth":24,"text":502,"children":564},[565,566],{"id":510,"depth":99,"text":511},{"id":70,"depth":99,"text":71},{"id":543,"depth":24,"text":544},{"id":556,"depth":24,"text":557},"Clients",{},"\u002Fcare\u002Fclients\u002Finvite-a-client",{"title":502,"description":514},"care\u002Fclients\u002Finvite-a-client","qZ_3jJ7BVp45qmrBzTwvIMKK0dFlQx_6424id2876uE",{"id":576,"title":577,"audience":7,"body":578,"category":569,"description":704,"extension":27,"lastUpdated":28,"meta":705,"navigation":30,"order":31,"path":706,"seo":707,"stem":708,"__hash__":709},"care\u002Fcare\u002Fclients\u002Fpopulation-groups.md","Population groups",{"type":9,"value":579,"toc":694},[580,583,590,594,596,598,602,606,609,612,616,619,622,627,630,634,637,640,643,646,652,665,669,672,675,678,682,685,688,691],[45,581,582],{},"Use population groups to organize your clients into groups. The groups are simply folders, so you can use groups in any way that makes sense with your care practice.",[12,584,17,587,17],{"className":585},[15,586],"callout-info",[19,588,589],{},"Note that group names can only contain letters and numbers.",[53,591,593],{"id":592},"create-a-new-population-group","Create a new population group",[68,595,511],{"id":510},[45,597,514],{},[45,599,600],{},[63,601],{"alt":519,"src":520},[68,603,605],{"id":604},"click-the-new-group-button","Click the new group button",[45,607,608],{},"Click the new group button (a people\u002Fplus icon) at the bottom of the groups panel, to the left of the population list.",[45,610,611],{},"A group will be added with a default name.",[53,613,615],{"id":614},"rename-a-group","Rename a group",[45,617,618],{},"If you wish to rename a group, double-click on the group name.",[45,620,621],{},"Highlight the text and rename the group.",[12,623,17,625,17],{"className":624},[15,586],[19,626,589],{},[45,628,629],{},"When you are done editing, press return (mac) or enter (windows).",[53,631,633],{"id":632},"delete-a-group","Delete a group",[45,635,636],{},"To delete a group, select the group name in the groups panel.",[45,638,639],{},"Click the delete group button (a trashcan icon)",[45,641,642],{},"When prompted to confirm the group deletion, click \"Remove.\"",[45,644,645],{},"The group will be deleted. Clients that were in the group can still be found in the \"Population (all)\" list.",[12,647,17,649,17],{"className":648},[15,586],[19,650,651],{},"Note that you cannot delete the default groups:",[42,653,654],{},[318,655,656,659,662],{},[321,657,658],{},"Invitations",[321,660,661],{},"Population (all)",[321,663,664],{},"Archived",[53,666,668],{"id":667},"assign-a-client-to-a-group","Assign a client to a group",[45,670,671],{},"To assign a client to a group, find the client in the Population (all) list.",[45,673,674],{},"Drag the client name to the group to which you wish to assign them.",[45,676,677],{},"When you select that group, the client should now be inside the group.",[53,679,681],{"id":680},"remove-a-client-from-a-group","Remove a client from a group",[45,683,684],{},"To remove a client from a group, select the group in which the client is located.",[45,686,687],{},"Find the client, and select \"Remove from group\" in the \"Manage\" column.",[45,689,690],{},"When prompted to confirm the removal, select \"Remove.\"",[45,692,693],{},"The client will be removed from the group, but they will still be listed in the \"Population (all)\" group.",{"title":23,"searchDepth":24,"depth":24,"links":695},[696,700,701,702,703],{"id":592,"depth":24,"text":593,"children":697},[698,699],{"id":510,"depth":99,"text":511},{"id":604,"depth":99,"text":605},{"id":614,"depth":24,"text":615},{"id":632,"depth":24,"text":633},{"id":667,"depth":24,"text":668},{"id":680,"depth":24,"text":681},"Use population groups to organize your clients into groups. The groups are simply folders, so you can use groups in any way that makes sense with your",{},"\u002Fcare\u002Fclients\u002Fpopulation-groups",{"title":577,"description":704},"care\u002Fclients\u002Fpopulation-groups","akdzpvGlc69JCFkl8UsFp1AsEBQkoLC3uhF4hJKqnLY",{"id":711,"title":712,"audience":7,"body":713,"category":569,"description":723,"extension":27,"lastUpdated":28,"meta":775,"navigation":30,"order":31,"path":776,"seo":777,"stem":778,"__hash__":779},"care\u002Fcare\u002Fclients\u002Fremove-a-client.md","Remove a client",{"type":9,"value":714,"toc":768},[715,719,721,724,727,731,734,737,740,744,747,750,753,756,759,765],[53,716,718],{"id":717},"remove-a-client-affiliation","Remove a client affiliation",[68,720,511],{"id":510},[45,722,723],{},"Visit \"Population (all)\" in the left main menu.",[45,725,726],{},"Find the client you wish to remove from your care or practice.",[45,728,729],{},[63,730],{"alt":519,"src":520},[45,732,733],{},"Click \"Unaffiliate\" in the \"Manage\" column.",[45,735,736],{},"When prompted to confirm the end of the client affiliation, choose \"Unaffiliate.\"",[45,738,739],{},"Once a client has been unaffiliated with your care team, their status changes from \"Accepted\" to \"Unaffiliated\" (in red) in the \"Invitation\" column.",[53,741,743],{"id":742},"archive-a-client","Archive a client",[45,745,746],{},"If you wish to move an unaffiliated client to the archive, find their name in the population list.",[45,748,749],{},"Next to the client's name, click \"Archive\" in the \"Manage\" column.",[45,751,752],{},"The client will be removed from the Population list, and can be found in the \"Archived\" group.",[53,754,712],{"id":755},"remove-a-client",[45,757,758],{},"Once a client is listed in the archive, you may safely remove them completely. To do so, visit the \"Archived\" group page.",[45,760,761],{},[63,762],{"alt":763,"src":764},"Archived group page","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fclients-remove.png",[45,766,767],{},"For the client you wish to permanently remove, click the \"Remove\" link in the \"Manage\" column.",{"title":23,"searchDepth":24,"depth":24,"links":769},[770,773,774],{"id":717,"depth":24,"text":718,"children":771},[772],{"id":510,"depth":99,"text":511},{"id":742,"depth":24,"text":743},{"id":755,"depth":24,"text":712},{},"\u002Fcare\u002Fclients\u002Fremove-a-client",{"title":712,"description":723},"care\u002Fclients\u002Fremove-a-client","s9e_NQ8wfxn-hjE_LCD0Djkt8qglMP0iW0kxKZ61szI",{"id":781,"title":782,"audience":7,"body":783,"category":918,"description":919,"extension":27,"lastUpdated":28,"meta":920,"navigation":30,"order":31,"path":921,"seo":922,"stem":923,"__hash__":924},"care\u002Fcare\u002Fintroduction\u002Fsetup-and-customization.md","Setup & Customization",{"type":9,"value":784,"toc":909},[785,789,795,801,807,813,819,825,828,832,835,839,842,848,857,861,864,872,876,879,884,888,891,897,901,904],[786,787,782],"h1",{"id":788},"setup-customization",[45,790,791,794],{},[19,792,793],{},"Organizational Name:"," This should be the official name of your organization as you'd like it to appear in the app to your clients\u002Fpatients.",[45,796,797,800],{},[19,798,799],{},"Organizational Description:"," A brief summary of your organization to be seen by your patients\u002Fclients in the app (maximum length of 100 words).",[45,802,803,806],{},[19,804,805],{},"Privacy Policy:"," Provide a link or attach a rich-text document of your organization's privacy policy to be displayed and accepted by your patient\u002Fclients in the app.",[45,808,809,812],{},[19,810,811],{},"Primary Account Manager:"," The main contact from your side who will manage and oversee the HealthMotivate account.",[45,814,815,818],{},[19,816,817],{},"Any Additional Care Team Members:"," Names and email addresses of any other team members involved in the account. (can be invited at a later time)",[45,820,821,824],{},[19,822,823],{},"Branding\u002FLogo Images:"," Provide one full logo and one SQUARE logo mark as a 512 pixel JPG, GIF, PNG or SVG image. This will be used for branding and customization purposes within the app.",[826,827],"hr",{},[53,829,831],{"id":830},"brandinglogo-images","Branding\u002FLogo Images",[45,833,834],{},"The following guides are design to explain how to prepare your logo for use on Engage.",[68,836,838],{"id":837},"your-logo","Your logo",[45,840,841],{},"The following are a couple examples of a logo to be added to Engage.",[45,843,844],{},[63,845],{"alt":846,"src":847},"Example logo in wide format","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Flogo-wide.png",[45,849,850,853],{},[63,851],{"alt":23,"src":852},"\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Flogo-stacked.png",[854,855,856],"em",{},"Example logo in stacked format",[68,858,860],{"id":859},"your-logo-mark","Your logo mark",[45,862,863],{},"The symbol used in your logo without the text is called the logo mark. Often this is the image you use as your organization profile image on social media. Here is an example of a logo mark for the example logo above.",[45,865,866,869],{},[63,867],{"alt":23,"src":868},"\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Flogo-mark.png",[854,870,871],{},"Logo mark",[68,873,875],{"id":874},"adjustments-to-the-logo-mark","Adjustments to the logo mark",[45,877,878],{},"Some logos, like the one above, may have challenges when used as a square or circle profile image. Below you can see various attempts to customize it for a profile image.",[45,880,881],{},[63,882],{"alt":23,"src":883},"\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Flogo-mark-customizations.png",[68,885,887],{"id":886},"logobranding-appearance-in-engage","Logo\u002Fbranding appearance in Engage",[45,889,890],{},"When you add your logo to be used in Engage, it will have an appearance similar to the layout below.",[45,892,893],{},[63,894],{"alt":895,"src":896},"Example logo mark used in Engage (top-left)","\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fillustration-engage-layout.png",[68,898,900],{"id":899},"logobranding-appearance-in-the-app","Logo\u002Fbranding appearance in the app",[45,902,903],{},"When you add your logo to be used in the app, it will have an appearance similar to one of the layouts below. Note that if you do not add a full logo, the app will default to the display of your logo mark.",[45,905,906],{},[63,907],{"alt":23,"src":908},"\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fillustration-app-layouts.png",{"title":23,"searchDepth":24,"depth":24,"links":910},[911],{"id":830,"depth":24,"text":831,"children":912},[913,914,915,916,917],{"id":837,"depth":99,"text":838},{"id":859,"depth":99,"text":860},{"id":874,"depth":99,"text":875},{"id":886,"depth":99,"text":887},{"id":899,"depth":99,"text":900},"Introduction","As an organization in the Engage platform, you must customize the following:",{},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization",{"title":782,"description":919},"care\u002Fintroduction\u002Fsetup-and-customization","rsyc1UMvZx0rr6MVpAGVeyLgqTo82t7gCxjeAwiP-l4",{"id":926,"title":927,"audience":7,"body":928,"category":918,"description":940,"extension":27,"lastUpdated":28,"meta":980,"navigation":30,"order":981,"path":982,"seo":983,"stem":984,"__hash__":985},"care\u002Fcare\u002Fintroduction\u002Fwhat-is-the-engage-platform.md","What is the Engage platform?",{"type":9,"value":929,"toc":975},[930,935,938,941,945,948,952,955,962,970],[45,931,932],{},[63,933],{"alt":23,"src":934},"\u002Fassets\u002Fimages\u002Fcare\u002Fassets\u002Fbanner-care.png",[786,936,927],{"id":937},"what-is-the-engage-platform",[45,939,940],{},"Engage is a patient engagement platform designed to enable collaboration between patients and their care team.",[53,942,944],{"id":943},"engage-care","Engage Care",[45,946,947],{},"With Engage Care, you can track your patients' activities such as sleep, steps and water intake, while also monitoring vitals, such as weight and blood pressure.",[68,949,951],{"id":950},"engage-app","Engage App",[45,953,954],{},"The Engage platform is designed to work with patients who are using the Engage app. Click the link below to find support for it.",[45,956,957],{},[958,959,961],"a",{"href":960},"\u002Fapp\u002Fknowledgebase","Engage App support",[45,963,964,965,969],{},"Return to the help center: ",[958,966,968],{"href":967},"\u002F","HealthMotivate Help Center",".",[45,971,972,973,969],{},"Need patient app support? See ",[958,974,961],{"href":960},{"title":23,"searchDepth":24,"depth":24,"links":976},[977],{"id":943,"depth":24,"text":944,"children":978},[979],{"id":950,"depth":99,"text":951},{},1,"\u002Fcare\u002Fintroduction\u002Fwhat-is-the-engage-platform",{"title":927,"description":940},"care\u002Fintroduction\u002Fwhat-is-the-engage-platform","QQnamZ-YFCsEsZy2hUjqmOWt0sCcco5Ex85W-zV4Y64",{"id":987,"title":988,"audience":7,"body":989,"category":1032,"description":1033,"extension":27,"lastUpdated":28,"meta":1034,"navigation":30,"order":31,"path":1035,"seo":1036,"stem":1037,"__hash__":1038},"care\u002Fcare\u002Fsupport\u002Fget-help.md","Get help",{"type":9,"value":990,"toc":1027},[991,997,1007,1013,1020],[53,992,994],{"id":993},"uptime-status",[19,995,996],{},"Uptime status",[45,998,999,1000,1006],{},"Subscribe to ",[958,1001,1005],{"href":1002,"rel":1003},"https:\u002F\u002Fhealthmotivatestatus.statuspage.io\u002F",[1004],"nofollow","this website"," to receive realtime updates when there are service interruptions to Engage and supporting infrastructure.",[68,1008,1010],{"id":1009},"contact-us",[19,1011,1012],{},"Contact us",[45,1014,1015,1019],{},[958,1016,1018],{"href":1017},"\u002Fcare\u002Ffeedback\u002F","Suggestions & bugs"," — public ideas and bug reports with voting.",[45,1021,1022,1026],{},[958,1023,1025],{"href":1024},"\u002Fcare\u002Fcontact-support","Contact support"," — send a message to our team.",{"title":23,"searchDepth":24,"depth":24,"links":1028},[1029],{"id":993,"depth":24,"text":996,"children":1030},[1031],{"id":1009,"depth":99,"text":1012},"Support","Subscribe to receive realtime updates when there are service interruptions to Engage and supporting infrastructure.",{},"\u002Fcare\u002Fsupport\u002Fget-help",{"title":988,"description":1033},"care\u002Fsupport\u002Fget-help","2hhUgt1aEi7iegyvockraLqU-VssJ0zHIOFtUKKAT5w",{"id":1040,"title":1041,"audience":7,"body":1042,"category":1111,"description":1046,"extension":27,"lastUpdated":28,"meta":1112,"navigation":30,"order":31,"path":1113,"seo":1114,"stem":1115,"__hash__":1116},"care\u002Fcare\u002Ftechnical-requirements-and-releases\u002Fbrowser-support.md","Browser Support",{"type":9,"value":1043,"toc":1106},[1044,1047,1051,1075,1079,1095,1098],[45,1045,1046],{},"To ensure the best experience for our users, Engage Care supports the following web browsers:",[53,1048,1050],{"id":1049},"desktop","Desktop",[318,1052,1053,1061],{},[321,1054,1055,1056],{},"Primary:\n",[318,1057,1058],{},[321,1059,1060],{},"Chrome (Windows & Mac)",[321,1062,1063,1064],{},"Secondary:\n",[318,1065,1066,1069,1072],{},[321,1067,1068],{},"Safari (Mac)",[321,1070,1071],{},"Firefox (Windows & Mac)",[321,1073,1074],{},"Edge (Windows)",[68,1076,1078],{"id":1077},"ipad","iPad",[318,1080,1081,1088],{},[321,1082,1055,1083],{},[318,1084,1085],{},[321,1086,1087],{},"Safari",[321,1089,1063,1090],{},[318,1091,1092],{},[321,1093,1094],{},"Chrome",[45,1096,1097],{},"For optimal performance and security, we recommend using the latest version of your preferred browser. While Engage Care may function on other browsers, we do not guarantee full compatibility or support.",[45,1099,1100,1101,1105],{},"If you experience any issues, please ensure your browser is up to date or ",[958,1102,1104],{"href":1103},"\u002Fsubmit-ticket?section=care","contact our support team"," for assistance.",{"title":23,"searchDepth":24,"depth":24,"links":1107},[1108],{"id":1049,"depth":24,"text":1050,"children":1109},[1110],{"id":1077,"depth":99,"text":1078},"Technical Requirements And Releases",{},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Fbrowser-support",{"title":1041,"description":1046},"care\u002Ftechnical-requirements-and-releases\u002Fbrowser-support","J_BAMMyFw-9m_wE00_t9e5PWRvcUEZqcECMSFQ4eeQg",{"id":1118,"title":1119,"audience":7,"body":1120,"category":1111,"description":1810,"extension":27,"lastUpdated":1811,"meta":1812,"navigation":30,"order":31,"path":1813,"seo":1814,"stem":1815,"__hash__":1816},"care\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases.md","Releases",{"type":9,"value":1121,"toc":1783},[1122,1125,1129,1134,1137,1151,1155,1160,1162,1170,1174,1179,1181,1186,1190,1195,1197,1205,1209,1214,1216,1227,1231,1236,1238,1246,1250,1255,1257,1268,1272,1277,1279,1299,1303,1308,1310,1315,1319,1324,1326,1340,1344,1349,1351,1368,1372,1377,1379,1390,1394,1399,1401,1412,1416,1421,1423,1428,1432,1437,1439,1453,1456,1467,1471,1476,1484,1488,1493,1496,1513,1530,1534,1539,1542,1546,1551,1554,1558,1563,1569,1572,1582,1595,1599,1604,1607,1614,1624,1628,1633,1636,1653,1656,1659,1666,1733,1735,1739,1744,1747,1755,1780],[786,1123,1119],{"id":1124},"releases",[68,1126,1128],{"id":1127},"version-0714","Version [0.7.14]",[45,1130,1131],{},[19,1132,1133],{},"Date: 2026-5-19",[45,1135,1136],{},"Updates:",[318,1138,1139,1142,1145,1148],{},[321,1140,1141],{},"Support for challenges snapshots",[321,1143,1144],{},"Fix for shrinking Challenge Rive in Challenge dashboard",[321,1146,1147],{},"Fix for title overflowing in patient notes",[321,1149,1150],{},"UI improvements",[68,1152,1154],{"id":1153},"version-0713","Version [0.7.13]",[45,1156,1157],{},[19,1158,1159],{},"Date: 2026-5-4",[45,1161,1136],{},[318,1163,1164,1167],{},[321,1165,1166],{},"Notes can now be added to a patient's profile",[321,1168,1169],{},"Fixed bug related to enabling\u002Fdisabling direct chat for an organization",[68,1171,1173],{"id":1172},"version-0712","Version [0.7.12]",[45,1175,1176],{},[19,1177,1178],{},"Date: 2026-4-8",[45,1180,1136],{},[318,1182,1183],{},[321,1184,1185],{},"Assign providers to groups (Affects Engage App notifications and channel list)",[68,1187,1189],{"id":1188},"version-0711","Version [0.7.11]",[45,1191,1192],{},[19,1193,1194],{},"Date: 2026-3-17",[45,1196,1136],{},[318,1198,1199,1202],{},[321,1200,1201],{},"Providers can be added to groups so that their data will be included in any group challenges.",[321,1203,1204],{},"Provider challenge data can be viewed in the challenge member data table.",[68,1206,1208],{"id":1207},"version-0710","Version [0.7.10]",[45,1210,1211],{},[19,1212,1213],{},"Date: 2026-3-3",[45,1215,1136],{},[318,1217,1218,1221,1224],{},[321,1219,1220],{},"Switch between weekly and daily periods in challenge data chart.",[321,1222,1223],{},"Allow specifying affiliation token expiration date",[321,1225,1226],{},"Multiple bug fixes",[68,1228,1230],{"id":1229},"version-077","Version [0.7.7]",[45,1232,1233],{},[19,1234,1235],{},"Date: 2025-12-17",[45,1237,1136],{},[318,1239,1240,1243],{},[321,1241,1242],{},"Patients can now be sorted by column in all patient views",[321,1244,1245],{},"Skeleton loaders are shown while lists are loading and updating",[68,1247,1249],{"id":1248},"version-076","Version [0.7.6]",[45,1251,1252],{},[19,1253,1254],{},"Date: 2025-11-24",[45,1256,1136],{},[318,1258,1259,1262,1265],{},[321,1260,1261],{},"Configure trackers for \"auto-activation\" per population group.",[321,1263,1264],{},"Fix horizontal scrolling of challenges list",[321,1266,1267],{},"Various minor bug fixes.",[68,1269,1271],{"id":1270},"version-075","Version [0.7.5]",[45,1273,1274],{},[19,1275,1276],{},"Date: 2025-11-2",[45,1278,1136],{},[318,1280,1281,1284,1287,1290,1293,1296],{},[321,1282,1283],{},"Affiliation codes can now be added or removed from a group from the group settings.",[321,1285,1286],{},"Unit is now shown in challenge user table.",[321,1288,1289],{},"Show correct precision for values in the challenge graphic.",[321,1291,1292],{},"Improve readability of the date in the challenge view.",[321,1294,1295],{},"For challenges under 3 weeks long, data is aggregated into days instead of weeks.",[321,1297,1298],{},"Various UI fixes",[68,1300,1302],{"id":1301},"version-070","Version [0.7.0]",[45,1304,1305],{},[19,1306,1307],{},"Date: 2025-7-31",[45,1309,1136],{},[318,1311,1312],{},[321,1313,1314],{},"Challenges can now be added to groups (This feature is in beta stage and is not feature complete yet).",[68,1316,1318],{"id":1317},"version-067","Version [0.6.7]",[45,1320,1321],{},[19,1322,1323],{},"Date: 2025-6-30",[45,1325,1136],{},[318,1327,1328,1331,1334,1337],{},[321,1329,1330],{},"You can now select text in chat messages",[321,1332,1333],{},"Fixed issue with keyboard during sign in on iPad",[321,1335,1336],{},"Disabled problematic \"drag and drop\" feature in chat polls",[321,1338,1339],{},"Chat input field will expand vertically while you type",[68,1341,1343],{"id":1342},"version-066","Version [0.6.6]",[45,1345,1346],{},[19,1347,1348],{},"Date: 2025-6-10",[45,1350,1136],{},[318,1352,1353,1356,1359,1362,1365],{},[321,1354,1355],{},"Fixed incorrect error message when adding a user fails",[321,1357,1358],{},"Addressed several minor visual issues",[321,1360,1361],{},"Allow selecting text in the chat window",[321,1363,1364],{},"Stop showing 'index.html' and 'provider.html' in url",[321,1366,1367],{},"General improvements",[68,1369,1371],{"id":1370},"version-065","Version [0.6.5]",[45,1373,1374],{},[19,1375,1376],{},"Date: 2025-5-19",[45,1378,1136],{},[318,1380,1381,1384,1387],{},[321,1382,1383],{},"Support for per organization custom password complexity requirements for care team members",[321,1385,1386],{},"Support for password expiration for care team members",[321,1388,1389],{},"Minor Bug Fixes",[68,1391,1393],{"id":1392},"version-064","Version [0.6.4]",[45,1395,1396],{},[19,1397,1398],{},"Date: 2025-3-27",[45,1400,1136],{},[318,1402,1403,1406,1409],{},[321,1404,1405],{},"Added a messaging channel for care team members only",[321,1407,1408],{},"Support weekly and monthly data aggregation in timeline view.",[321,1410,1411],{},"Fixed: Issues with drag and drop in the timeline view.",[68,1413,1415],{"id":1414},"version-063","Version [0.6.3]",[45,1417,1418],{},[19,1419,1420],{},"Date: 2025-3-13",[45,1422,1136],{},[318,1424,1425],{},[321,1426,1427],{},"Fixed: Double tap to zoom on safari on iPad",[68,1429,1431],{"id":1430},"version-062","Version [0.6.2]",[45,1433,1434],{},[19,1435,1436],{},"Date: 2025-2-20",[45,1438,1136],{},[318,1440,1441,1444,1447,1450],{},[321,1442,1443],{},"General iPad support (Chrome and Safari)",[321,1445,1446],{},"Care providers can remove other user's messages in chat channels.",[321,1448,1449],{},"Fix issue with some missing timeline chart colors",[321,1451,1452],{},"Fix for issue causing incompatibility with some password managers.",[45,1454,1455],{},"Known issues",[318,1457,1458,1461,1464],{},[321,1459,1460],{},"Double tap to zoom can cause visual issues in Safari on iPad",[321,1462,1463],{},"Drag and drop rows in timeline view sometimes doesn't work properly.",[321,1465,1466],{},"\"Last Active\" column in client table sometimes has incorrect data",[68,1468,1470],{"id":1469},"version-061","Version [0.6.1]",[45,1472,1473],{},[19,1474,1475],{},"Date: 2025-1-15",[318,1477,1478,1481],{},[321,1479,1480],{},"Added an option to disable \"Care Team\" chats for an organization.",[321,1482,1483],{},"Clients can now be invited within the context of a custom group.",[68,1485,1487],{"id":1486},"version-060","Version [0.6.0]",[45,1489,1490],{},[19,1491,1492],{},"Date: 2024-11-18",[45,1494,1495],{},"Full featured messaging experience including:",[318,1497,1498,1501,1504,1507,1510],{},[321,1499,1500],{},"The ability to add messaging to any custom patient group.",[321,1502,1503],{},"Create threaded responses to messages",[321,1505,1506],{},"Emoji reactions",[321,1508,1509],{},"Share images",[321,1511,1512],{},"Many more improvements and features",[12,1514,17,1516,17,1519],{"className":1515},[15,586],[19,1517,1518],{},"Note",[318,1520,17,1521,17,1524,17,1527,17],{},[321,1522,1523],{},"Messages sent or received in previous versions of the application will no longer be available.",[321,1525,1526],{},"Once messaging is enabled in a custom group it cannot be disabled without deleting the group.",[321,1528,1529],{},"There is a known issue with pasting in passwords (or injecting them from a password manager) when setting up a provider account.",[68,1531,1533],{"id":1532},"version-050","Version [0.5.0]",[45,1535,1536],{},[19,1537,1538],{},"Date: 2024-5-15",[45,1540,1541],{},"The Engage user interface has been recolored and icons have been replaced",[68,1543,1545],{"id":1544},"version-074","Version [0.7.4]",[45,1547,1548],{},[19,1549,1550],{},"Date: 2023-12-21",[45,1552,1553],{},"Policy agreements must be accepted before creating account and when they are updated.",[68,1555,1557],{"id":1556},"version-042","Version [0.4.2]",[45,1559,1560],{},[19,1561,1562],{},"Date: 2023-10-6",[12,1564,17,1566,17],{"className":1565},[15,586],[19,1567,1568],{},"NOTE: The Engage app is now hosted at [https:\u002F\u002Fengage.healthmotivate.digital\u002F](https:\u002F\u002Fengage.healthmotivate.digital\u002F)",[45,1570,1571],{},"Messaging between providers and clients has arrived! We have also added support links directly in Engage so users can find help when they need it.",[12,1573,17,1576,17,1579],{"className":1574},[15,1575],"callout-note",[19,1577,1578],{},"Details",[45,1580,1581],{},"#### New Features",[42,1583,1584],{},[318,1585,1586,1589,1592],{},[321,1587,1588],{},"Support section with links to support and feedback sites.",[321,1590,1591],{},"Basic chat support between providers and patientsUpdates\u002FFixes",[321,1593,1594],{},"Various bug fixes and updates to improve stability and usability",[68,1596,1598],{"id":1597},"version-036","Version [0.3.6]",[45,1600,1601],{},[19,1602,1603],{},"Date: 2023-4-26",[45,1605,1606],{},"In this update, the Engage portal will automatically log out users after a period of inactivity and will inform the care team of how long the data will be accessible in the patient archive once they are unaffiliated.",[12,1608,17,1610,17,1612],{"className":1609},[15,1575],[19,1611,1578],{},[45,1613,1581],{},[42,1615,1616],{},[318,1617,1618,1621],{},[321,1619,1620],{},"Automatically sign the user out after a period of inactivity",[321,1622,1623],{},"Show how long data will be accessible in the patient Archive for patients that have been unaffiliated.",[68,1625,1627],{"id":1626},"version-034","Version [0.3.4]",[45,1629,1630],{},[19,1631,1632],{},"Date: 2022-12-15",[45,1634,1635],{},"This release adds new features that help inform users when pending invitations have expired and when users remove their affiliation. Several improvements were made to the client timeline:",[318,1637,1638,1641,1644,1647,1650],{},[321,1639,1640],{},"Plans and tracks can now be selected (and multi-selected with SHIFT key).",[321,1642,1643],{},"Tracks can now be expanded to show detail.",[321,1645,1646],{},"Only plans and\u002For tracks that are selected show up in the inspector panel.",[321,1648,1649],{},"Track \"settings\" cog is now more visible.",[321,1651,1652],{},"Text size is increased for widgets and inspector tool tips.",[45,1654,1655],{},"Many performance and usability updates were made.",[45,1657,1658],{},"Known issues: You must now select a plan, track or plot in order to see data in the inspector in the timeline view. Also, if the invited user enters a name that is different from the one used for the invitation, that name will replace the invitation's name in the population table once the user has accepted the invitation.",[12,1660,17,1662,17,1664],{"className":1661},[15,1575],[19,1663,1578],{},[45,1665,1581],{},[42,1667,1668,1703,1708,1722,1725],{},[318,1669,1670,1673,1676,1679,1694,1697,1700],{},[321,1671,1672],{},"Indicate if pending invitations have expired.",[321,1674,1675],{},"Ability to unaffiliate and archive a patient.",[321,1677,1678],{},"If a patient unaffiliates, this is indicated in the population panel with the option to move them to the archive.",[321,1680,1681,1682],{},"Timeline updates:\n",[318,1683,1684,1686,1688,1690,1692],{},[321,1685,1640],{},[321,1687,1643],{},[321,1689,1646],{},[321,1691,1649],{},[321,1693,1652],{},[321,1695,1696],{},"If a user image fails to load, initials will be used.",[321,1698,1699],{},"Redirect to login if we receive an unauthenticated response.",[321,1701,1702],{},"Use pointer cursor in text buttons in table.",[1704,1705,1707],"h4",{"id":1706},"fixed","Fixed",[318,1709,1710,1713,1716,1719],{},[321,1711,1712],{},"Only require email and first\u002Flast name when inviting a patient.",[321,1714,1715],{},"Inspector widgets that have no data to show are dimmed.",[321,1717,1718],{},"Fixed some issues around drag\u002Fdrop plans.",[321,1720,1721],{},"Side Menu default is to be expanded",[45,1723,1724],{},"Additional Notes:",[318,1726,1727,1730],{},[321,1728,1729],{},"You must now select a plan, track or plot in order to see data in the inspector in the timeline view.",[321,1731,1732],{},"If the invited user enters a name that is different from the one used for the invitation, that name will replace the invitation's name in the population table once the user has accepted the invitation.",[68,1734],{"id":23},[68,1736,1738],{"id":1737},"version-0211","Version [0.2.11]",[45,1740,1741],{},[19,1742,1743],{},"Date: 2022-07-14",[45,1745,1746],{},"This release changed the tooltip popup in the trend card, along with a few bug fixes.",[12,1748,17,1750,17,1752],{"className":1749},[15,1575],[19,1751,1578],{},[45,1753,1754],{},"#### Added",[42,1756,1757,1761,1766,1769],{},[1704,1758,1760],{"id":1759},"changed","Changed",[318,1762,1763],{},[321,1764,1765],{},"Reformatted tooltip popup layout to better match trend card.",[1704,1767,1707],{"id":1768},"fixed-1",[318,1770,1771,1774,1777],{},[321,1772,1773],{},"Tool tip popup now shows schema's with descriptions correctly.",[321,1775,1776],{},"Shades representing a single value show up correctly.",[321,1778,1779],{},"Shades label in inspector panel more accurate on borders between shades.",[68,1781],{"id":1782},"_1",{"title":23,"searchDepth":24,"depth":24,"links":1784},[1785,1786,1787,1788,1789,1790,1791,1792,1793,1794,1795,1796,1797,1798,1799,1800,1801,1802,1803,1804,1805,1806,1807,1808,1809],{"id":1127,"depth":99,"text":1128},{"id":1153,"depth":99,"text":1154},{"id":1172,"depth":99,"text":1173},{"id":1188,"depth":99,"text":1189},{"id":1207,"depth":99,"text":1208},{"id":1229,"depth":99,"text":1230},{"id":1248,"depth":99,"text":1249},{"id":1270,"depth":99,"text":1271},{"id":1301,"depth":99,"text":1302},{"id":1317,"depth":99,"text":1318},{"id":1342,"depth":99,"text":1343},{"id":1370,"depth":99,"text":1371},{"id":1392,"depth":99,"text":1393},{"id":1414,"depth":99,"text":1415},{"id":1430,"depth":99,"text":1431},{"id":1469,"depth":99,"text":1470},{"id":1486,"depth":99,"text":1487},{"id":1532,"depth":99,"text":1533},{"id":1544,"depth":99,"text":1545},{"id":1556,"depth":99,"text":1557},{"id":1597,"depth":99,"text":1598},{"id":1626,"depth":99,"text":1627},{"id":23,"depth":99,"text":23},{"id":1737,"depth":99,"text":1738},{"id":1782,"depth":99,"text":23},"A list of all HealthMotivate Engage releases","2026-05-19",{},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases",{"title":1119,"description":1810},"care\u002Ftechnical-requirements-and-releases\u002Freleases","79rlwl5U6clUBanG_nMbTzL5PIo8nTd39tn7-CiIIkc",[1818,1820,1823,1826,1830,1834,1836,1840,1844,1848,1852,1855,1859,1862,1865,1869,1872,1875,1879,1882,1885,1888,1891,1894,1898,1902,1904,1907,1910,1914,1918,1921,1924,1927,1930,1934,1938,1942,1946,1950,1952,1955,1959,1963,1967,1969,1973,1976,1980,1984,1987,1990,1993,1995,1998,2001,2005,2007,2011,2015,2017,2021,2025,2027,2030,2034,2038,2042,2046,2050,2054,2058,2062,2066,2070,2074,2078,2082,2086,2090,2094,2098,2102,2106,2110,2114,2118,2121,2125],{"id":32,"title":6,"titles":1819,"content":21,"level":981},[],{"id":102,"title":38,"titles":1821,"content":1822,"level":981},[],"Select \"Care Team\" in the left main menu !danger\nWARNING: This task can have security implications if done erroneously. Use care to ensure you are using the correct email address for providers you add to Engage.",{"id":1824,"title":56,"titles":1825,"content":59,"level":24},"\u002Fcare\u002Fcare-team\u002Finvite-a-provider#go-to-care-team",[38],{"id":1827,"title":71,"titles":1828,"content":1829,"level":99},"\u002Fcare\u002Fcare-team\u002Finvite-a-provider#click-the-plus-button",[38,56],"In the \"Care Team\" page, click the \"plus\" button at the top right of the page Once there, enter the care team member's details and click \"Invite\" when done.",{"id":1831,"title":87,"titles":1832,"content":1833,"level":99},"\u002Fcare\u002Fcare-team\u002Finvite-a-provider#choose-to-confirm-the-prompt",[38,56],"Click \"Confirm\" when prompted to verify the email address is correct. A new provider will be added to the list with the word \"Pending\" in the Invitation column. The provider will receive an email with an invitation to setup an account.",{"id":212,"title":108,"titles":1835,"content":113,"level":981},[],{"id":1837,"title":117,"titles":1838,"content":1839,"level":24},"\u002Fcare\u002Fclient-timeline\u002Fcustomizing-tracks#collapsed-and-expanded-planstrackers",[108],"Expanding and collapsing plans\u002Ftrackers in the tracks area will include or exclude that data from the inspector. To expand or collapse a plan\u002Ftracker, click the arrow next to the title.",{"id":1841,"title":139,"titles":1842,"content":1843,"level":24},"\u002Fcare\u002Fclient-timeline\u002Fcustomizing-tracks#visibility-and-arrangement",[108],"At any time, a plan\u002Ftracker may be dragged up or down to change its arrangement (or vertical position) in the timeline. To drag a plan\u002Ftracker, drag anywhere along the title bar. When dragging, all plan metrics will collapse to make it easier to see other plans\u002Ftrackers. As soon as the mouse is released, the metric tracks will expand again.",{"id":1845,"title":155,"titles":1846,"content":1847,"level":99},"\u002Fcare\u002Fclient-timeline\u002Fcustomizing-tracks#edit-mode",[108,139],"To change the visibility of metrics or their arrangement (or vertical position), you must enter edit mode. To do so, click on the gear icon next to a plan\u002Ftracker title. This puts the tracks in edit mode. Once in edit mode, each metric track may be rearranged to change their order.",{"id":1849,"title":183,"titles":1850,"content":1851,"level":99},"\u002Fcare\u002Fclient-timeline\u002Fcustomizing-tracks#metric-visibility",[108,139],"In addition to changing the arrangement of metric tracks, the edit menu enables the metrics' visibility to be toggled on or off with the eye icons. Clicking a single metric eye icon will toggle its visibility on or off. Clicking the eye icon in the plan\u002Ftracker title bar will toggle all metrics on or off. Note that at least one metric must be visible. If all metrics are toggled off, when exiting edit mode the default metric will be shown. ![[care\u002Fassets\u002Fvisibility5-hidden-metrics.png|A plan with only one default metric visible]]",{"id":298,"title":218,"titles":1853,"content":1854,"level":981},[],"The data inspector, located on the right panel, zooms into the selected sample period and metrics in the Tracks region to give more detail to the meas The data inspector, located on the right panel, zooms into the selected sample period and metrics in the Tracks region to give more detail to the measurements in the selected sample. Think of it as a magnifying glass to the data shown in the Tracks region.",{"id":1856,"title":233,"titles":1857,"content":1858,"level":24},"\u002Fcare\u002Fclient-timeline\u002Fdata-inspector#data-samples",[218],"Each track is a horizontal row of samples. Each sample is either an individual recorded event or a collection of events that have been aggregated as one sample. Selecting an individual sample will show its detailed information in the inspector.",{"id":1860,"title":249,"titles":1861,"content":252,"level":24},"\u002Fcare\u002Fclient-timeline\u002Fdata-inspector#selector-bar",[218],{"id":1863,"title":262,"titles":1864,"content":265,"level":24},"\u002Fcare\u002Fclient-timeline\u002Fdata-inspector#metric-charts",[218],{"id":1866,"title":269,"titles":1867,"content":1868,"level":24},"\u002Fcare\u002Fclient-timeline\u002Fdata-inspector#metric-chart-key",[218],"The metric chart key is accessed by clicking the question mark on the left side of each metric. This key explains how the metric values are plotted on the chart. Hovering over each chart displays information about each range (the color coded sections of each chart). Ranges are defined in each plan or tracker.",{"id":1870,"title":285,"titles":1871,"content":288,"level":24},"\u002Fcare\u002Fclient-timeline\u002Fdata-inspector#time-navigation",[218],{"id":363,"title":304,"titles":1873,"content":1874,"level":981},[],"The client timeline allows care team members to review activities logged by their clients. The care team can scroll through the client's timeline at v The client timeline allows care team members to review activities logged by their clients. The care team can scroll through the client's timeline at various levels of detail and focus on a single metric or highlight multiple metrics to look for correlations.",{"id":1876,"title":313,"titles":1877,"content":1878,"level":24},"\u002Fcare\u002Fclient-timeline\u002Foverview#main-regions",[304],"There are three main regions of the client timeline: TracksInspectorTimeframe",{"id":1880,"title":323,"titles":1881,"content":341,"level":99},"\u002Fcare\u002Fclient-timeline\u002Foverview#tracks",[304,313],{"id":1883,"title":326,"titles":1884,"content":347,"level":99},"\u002Fcare\u002Fclient-timeline\u002Foverview#inspector",[304,313],{"id":1886,"title":329,"titles":1887,"content":353,"level":99},"\u002Fcare\u002Fclient-timeline\u002Foverview#timeframe",[304,313],{"id":403,"title":329,"titles":1889,"content":1890,"level":981},[],"When inspecting data in the client timeline, you may wish to change the timeframe of the metrics you are analyzing. To change the timeframe, look for the Timeframe selector below the Tracks region. Select the desired timeframe setting. Currently there are four different timeframe settings: WeekMonthQuarterYear Currently all date ranges use a single day as the sample period. However, future ability to adjust the sample period is in our roadmap.",{"id":496,"title":409,"titles":1892,"content":1893,"level":981},[],"The tracks area lists all the metrics for each plan or tracker. Scanning horizontally across the timeframe allows the care team member to view a clien The tracks area lists all the metrics for each plan or tracker. Scanning horizontally across the timeframe allows the care team member to view a client's activities and compliance toward their care plan.",{"id":1895,"title":418,"titles":1896,"content":1897,"level":24},"\u002Fcare\u002Fclient-timeline\u002Ftracks-and-metrics#plans-and-trackers",[409],"Each plan or tracker the client installs in the app will show up as a Plan or Tracker in the Tracks region. When the client uninstalls a Plan or Tracker, it will disappear from the Tracks region. Examples of Plans and Trackers are: Whole Foods DietWater trackerStep trackerCalorie trackerBlood pressureSleep trackerWeight tracker",{"id":1899,"title":457,"titles":1900,"content":1901,"level":24},"\u002Fcare\u002Fclient-timeline\u002Ftracks-and-metrics#metrics",[409],"Each Plan or Tracker contains at least one metric. A metric can be an activity logged, such as a serving of food, or it can be biometric data, such as a blood pressure reading. Examples of Metrics are: Whole grainsCups of waterTotal sleepSystolic blood pressureBody Mass IndexCalories consumed",{"id":571,"title":502,"titles":1903,"content":514,"level":981},[],{"id":1905,"title":502,"titles":1906,"content":23,"level":24},"\u002Fcare\u002Fclients\u002Finvite-a-client#invite-a-client",[502],{"id":1908,"title":511,"titles":1909,"content":514,"level":99},"\u002Fcare\u002Fclients\u002Finvite-a-client#go-to-population-all",[502,502],{"id":1911,"title":71,"titles":1912,"content":1913,"level":99},"\u002Fcare\u002Fclients\u002Finvite-a-client#click-the-plus-button",[502,502],"In the \"Population (all)\" page, click the \"plus\" button at the top right of the page Once there, enter the client's details and click \"Invite\" when done. A new client will be added to the list with the word \"Pending\" in the Invitation column. The client will receive an email with an invitation to setup an account.",{"id":1915,"title":544,"titles":1916,"content":1917,"level":24},"\u002Fcare\u002Fclients\u002Finvite-a-client#resend-an-invite",[502],"Client invitations timeout after a set period of time (currently 2 days) for security purposes. If your client has missed the window to setup their account during this timeframe, you may resend an invitation. Invitations that have expired are labeled \"Expired (resend) in the invitation column. To resend an invitation, click the word \"resend\" next to the relevant client in the population list. After you have done so, the client will receive another email inviting them to sign up a new account.",{"id":1919,"title":557,"titles":1920,"content":560,"level":24},"\u002Fcare\u002Fclients\u002Finvite-a-client#cancel-an-invite",[502],{"id":706,"title":577,"titles":1922,"content":1923,"level":981},[],"Use population groups to organize your clients into groups. The groups are simply folders, so you can use groups in any way that makes sense with your Use population groups to organize your clients into groups. The groups are simply folders, so you can use groups in any way that makes sense with your care practice. Note that group names can only contain letters and numbers.",{"id":1925,"title":593,"titles":1926,"content":23,"level":24},"\u002Fcare\u002Fclients\u002Fpopulation-groups#create-a-new-population-group",[577],{"id":1928,"title":511,"titles":1929,"content":514,"level":99},"\u002Fcare\u002Fclients\u002Fpopulation-groups#go-to-population-all",[577,593],{"id":1931,"title":605,"titles":1932,"content":1933,"level":99},"\u002Fcare\u002Fclients\u002Fpopulation-groups#click-the-new-group-button",[577,593],"Click the new group button (a people\u002Fplus icon) at the bottom of the groups panel, to the left of the population list. A group will be added with a default name.",{"id":1935,"title":615,"titles":1936,"content":1937,"level":24},"\u002Fcare\u002Fclients\u002Fpopulation-groups#rename-a-group",[577],"If you wish to rename a group, double-click on the group name. Highlight the text and rename the group. Note that group names can only contain letters and numbers. When you are done editing, press return (mac) or enter (windows).",{"id":1939,"title":633,"titles":1940,"content":1941,"level":24},"\u002Fcare\u002Fclients\u002Fpopulation-groups#delete-a-group",[577],"To delete a group, select the group name in the groups panel. Click the delete group button (a trashcan icon) When prompted to confirm the group deletion, click \"Remove.\" The group will be deleted. Clients that were in the group can still be found in the \"Population (all)\" list. Note that you cannot delete the default groups: InvitationsPopulation (all)Archived",{"id":1943,"title":668,"titles":1944,"content":1945,"level":24},"\u002Fcare\u002Fclients\u002Fpopulation-groups#assign-a-client-to-a-group",[577],"To assign a client to a group, find the client in the Population (all) list. Drag the client name to the group to which you wish to assign them. When you select that group, the client should now be inside the group.",{"id":1947,"title":681,"titles":1948,"content":1949,"level":24},"\u002Fcare\u002Fclients\u002Fpopulation-groups#remove-a-client-from-a-group",[577],"To remove a client from a group, select the group in which the client is located. Find the client, and select \"Remove from group\" in the \"Manage\" column. When prompted to confirm the removal, select \"Remove.\" The client will be removed from the group, but they will still be listed in the \"Population (all)\" group.",{"id":776,"title":712,"titles":1951,"content":723,"level":981},[],{"id":1953,"title":718,"titles":1954,"content":23,"level":24},"\u002Fcare\u002Fclients\u002Fremove-a-client#remove-a-client-affiliation",[712],{"id":1956,"title":511,"titles":1957,"content":1958,"level":99},"\u002Fcare\u002Fclients\u002Fremove-a-client#go-to-population-all",[712,718],"Visit \"Population (all)\" in the left main menu. Find the client you wish to remove from your care or practice. Click \"Unaffiliate\" in the \"Manage\" column. When prompted to confirm the end of the client affiliation, choose \"Unaffiliate.\" Once a client has been unaffiliated with your care team, their status changes from \"Accepted\" to \"Unaffiliated\" (in red) in the \"Invitation\" column.",{"id":1960,"title":743,"titles":1961,"content":1962,"level":24},"\u002Fcare\u002Fclients\u002Fremove-a-client#archive-a-client",[712],"If you wish to move an unaffiliated client to the archive, find their name in the population list. Next to the client's name, click \"Archive\" in the \"Manage\" column. The client will be removed from the Population list, and can be found in the \"Archived\" group.",{"id":1964,"title":712,"titles":1965,"content":1966,"level":24},"\u002Fcare\u002Fclients\u002Fremove-a-client#remove-a-client",[712],"Once a client is listed in the archive, you may safely remove them completely. To do so, visit the \"Archived\" group page. For the client you wish to permanently remove, click the \"Remove\" link in the \"Manage\" column.",{"id":921,"title":782,"titles":1968,"content":919,"level":981},[],{"id":1970,"title":782,"titles":1971,"content":1972,"level":981},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization#setup-customization",[],"Organizational Name: This should be the official name of your organization as you'd like it to appear in the app to your clients\u002Fpatients. Organizational Description: A brief summary of your organization to be seen by your patients\u002Fclients in the app (maximum length of 100 words). Privacy Policy: Provide a link or attach a rich-text document of your organization's privacy policy to be displayed and accepted by your patient\u002Fclients in the app. Primary Account Manager: The main contact from your side who will manage and oversee the HealthMotivate account. Any Additional Care Team Members: Names and email addresses of any other team members involved in the account. (can be invited at a later time) Branding\u002FLogo Images: Provide one full logo and one SQUARE logo mark as a 512 pixel JPG, GIF, PNG or SVG image. This will be used for branding and customization purposes within the app.",{"id":1974,"title":831,"titles":1975,"content":834,"level":24},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization#brandinglogo-images",[782],{"id":1977,"title":838,"titles":1978,"content":1979,"level":99},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization#your-logo",[782,831],"The following are a couple examples of a logo to be added to Engage. Example logo in stacked format",{"id":1981,"title":860,"titles":1982,"content":1983,"level":99},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization#your-logo-mark",[782,831],"The symbol used in your logo without the text is called the logo mark. Often this is the image you use as your organization profile image on social media. Here is an example of a logo mark for the example logo above. Logo mark",{"id":1985,"title":875,"titles":1986,"content":878,"level":99},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization#adjustments-to-the-logo-mark",[782,831],{"id":1988,"title":887,"titles":1989,"content":890,"level":99},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization#logobranding-appearance-in-engage",[782,831],{"id":1991,"title":900,"titles":1992,"content":903,"level":99},"\u002Fcare\u002Fintroduction\u002Fsetup-and-customization#logobranding-appearance-in-the-app",[782,831],{"id":982,"title":927,"titles":1994,"content":940,"level":981},[],{"id":1996,"title":927,"titles":1997,"content":940,"level":981},"\u002Fcare\u002Fintroduction\u002Fwhat-is-the-engage-platform#what-is-the-engage-platform",[],{"id":1999,"title":944,"titles":2000,"content":947,"level":24},"\u002Fcare\u002Fintroduction\u002Fwhat-is-the-engage-platform#engage-care",[927],{"id":2002,"title":951,"titles":2003,"content":2004,"level":99},"\u002Fcare\u002Fintroduction\u002Fwhat-is-the-engage-platform#engage-app",[927,944],"The Engage platform is designed to work with patients who are using the Engage app. Click the link below to find support for it. Engage App support Return to the help center: HealthMotivate Help Center. Need patient app support? See Engage App support.",{"id":1035,"title":988,"titles":2006,"content":1033,"level":981},[],{"id":2008,"title":996,"titles":2009,"content":2010,"level":24},"\u002Fcare\u002Fsupport\u002Fget-help#uptime-status",[988],"Subscribe to this website to receive realtime updates when there are service interruptions to Engage and supporting infrastructure.",{"id":2012,"title":1012,"titles":2013,"content":2014,"level":99},"\u002Fcare\u002Fsupport\u002Fget-help#contact-us",[988,996],"Suggestions & bugs — public ideas and bug reports with voting. Contact support — send a message to our team.",{"id":1113,"title":1041,"titles":2016,"content":1046,"level":981},[],{"id":2018,"title":1050,"titles":2019,"content":2020,"level":24},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Fbrowser-support#desktop",[1041],"Primary:\nChrome (Windows & Mac)Secondary:\nSafari (Mac)Firefox (Windows & Mac)Edge (Windows)",{"id":2022,"title":1078,"titles":2023,"content":2024,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Fbrowser-support#ipad",[1041,1050],"Primary:\nSafariSecondary:\nChrome For optimal performance and security, we recommend using the latest version of your preferred browser. While Engage Care may function on other browsers, we do not guarantee full compatibility or support. If you experience any issues, please ensure your browser is up to date or contact our support team for assistance.",{"id":1813,"title":1119,"titles":2026,"content":1810,"level":981},[],{"id":2028,"title":1119,"titles":2029,"content":23,"level":981},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#releases",[],{"id":2031,"title":1128,"titles":2032,"content":2033,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-0714",[1119],"Date: 2026-5-19 Updates: Support for challenges snapshotsFix for shrinking Challenge Rive in Challenge dashboardFix for title overflowing in patient notesUI improvements",{"id":2035,"title":1154,"titles":2036,"content":2037,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-0713",[1119],"Date: 2026-5-4 Updates: Notes can now be added to a patient's profileFixed bug related to enabling\u002Fdisabling direct chat for an organization",{"id":2039,"title":1173,"titles":2040,"content":2041,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-0712",[1119],"Date: 2026-4-8 Updates: Assign providers to groups (Affects Engage App notifications and channel list)",{"id":2043,"title":1189,"titles":2044,"content":2045,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-0711",[1119],"Date: 2026-3-17 Updates: Providers can be added to groups so that their data will be included in any group challenges.Provider challenge data can be viewed in the challenge member data table.",{"id":2047,"title":1208,"titles":2048,"content":2049,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-0710",[1119],"Date: 2026-3-3 Updates: Switch between weekly and daily periods in challenge data chart.Allow specifying affiliation token expiration dateMultiple bug fixes",{"id":2051,"title":1230,"titles":2052,"content":2053,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-077",[1119],"Date: 2025-12-17 Updates: Patients can now be sorted by column in all patient viewsSkeleton loaders are shown while lists are loading and updating",{"id":2055,"title":1249,"titles":2056,"content":2057,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-076",[1119],"Date: 2025-11-24 Updates: Configure trackers for \"auto-activation\" per population group.Fix horizontal scrolling of challenges listVarious minor bug fixes.",{"id":2059,"title":1271,"titles":2060,"content":2061,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-075",[1119],"Date: 2025-11-2 Updates: Affiliation codes can now be added or removed from a group from the group settings.Unit is now shown in challenge user table.Show correct precision for values in the challenge graphic.Improve readability of the date in the challenge view.For challenges under 3 weeks long, data is aggregated into days instead of weeks.Various UI fixes",{"id":2063,"title":1302,"titles":2064,"content":2065,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-070",[1119],"Date: 2025-7-31 Updates: Challenges can now be added to groups (This feature is in beta stage and is not feature complete yet).",{"id":2067,"title":1318,"titles":2068,"content":2069,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-067",[1119],"Date: 2025-6-30 Updates: You can now select text in chat messagesFixed issue with keyboard during sign in on iPadDisabled problematic \"drag and drop\" feature in chat pollsChat input field will expand vertically while you type",{"id":2071,"title":1343,"titles":2072,"content":2073,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-066",[1119],"Date: 2025-6-10 Updates: Fixed incorrect error message when adding a user failsAddressed several minor visual issuesAllow selecting text in the chat windowStop showing 'index.html' and 'provider.html' in urlGeneral improvements",{"id":2075,"title":1371,"titles":2076,"content":2077,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-065",[1119],"Date: 2025-5-19 Updates: Support for per organization custom password complexity requirements for care team membersSupport for password expiration for care team membersMinor Bug Fixes",{"id":2079,"title":1393,"titles":2080,"content":2081,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-064",[1119],"Date: 2025-3-27 Updates: Added a messaging channel for care team members onlySupport weekly and monthly data aggregation in timeline view.Fixed: Issues with drag and drop in the timeline view.",{"id":2083,"title":1415,"titles":2084,"content":2085,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-063",[1119],"Date: 2025-3-13 Updates: Fixed: Double tap to zoom on safari on iPad",{"id":2087,"title":1431,"titles":2088,"content":2089,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-062",[1119],"Date: 2025-2-20 Updates: General iPad support (Chrome and Safari)Care providers can remove other user's messages in chat channels.Fix issue with some missing timeline chart colorsFix for issue causing incompatibility with some password managers. Known issues Double tap to zoom can cause visual issues in Safari on iPadDrag and drop rows in timeline view sometimes doesn't work properly.\"Last Active\" column in client table sometimes has incorrect data",{"id":2091,"title":1470,"titles":2092,"content":2093,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-061",[1119],"Date: 2025-1-15 Added an option to disable \"Care Team\" chats for an organization.Clients can now be invited within the context of a custom group.",{"id":2095,"title":1487,"titles":2096,"content":2097,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-060",[1119],"Date: 2024-11-18 Full featured messaging experience including: The ability to add messaging to any custom patient group.Create threaded responses to messagesEmoji reactionsShare imagesMany more improvements and features Note\n  \n  Messages sent or received in previous versions of the application will no longer be available.\n  Once messaging is enabled in a custom group it cannot be disabled without deleting the group.\n  There is a known issue with pasting in passwords (or injecting them from a password manager) when setting up a provider account.",{"id":2099,"title":1533,"titles":2100,"content":2101,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-050",[1119],"Date: 2024-5-15 The Engage user interface has been recolored and icons have been replaced",{"id":2103,"title":1545,"titles":2104,"content":2105,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-074",[1119],"Date: 2023-12-21 Policy agreements must be accepted before creating account and when they are updated.",{"id":2107,"title":1557,"titles":2108,"content":2109,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-042",[1119],"Date: 2023-10-6 NOTE: The Engage app is now hosted at [https:\u002F\u002Fengage.healthmotivate.digital\u002F](https:\u002F\u002Fengage.healthmotivate.digital\u002F) Messaging between providers and clients has arrived! We have also added support links directly in Engage so users can find help when they need it. Details\n  #### New Features Support section with links to support and feedback sites.Basic chat support between providers and patientsUpdates\u002FFixesVarious bug fixes and updates to improve stability and usability",{"id":2111,"title":1598,"titles":2112,"content":2113,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-036",[1119],"Date: 2023-4-26 In this update, the Engage portal will automatically log out users after a period of inactivity and will inform the care team of how long the data will be accessible in the patient archive once they are unaffiliated. Details\n  #### New Features Automatically sign the user out after a period of inactivityShow how long data will be accessible in the patient Archive for patients that have been unaffiliated.",{"id":2115,"title":1627,"titles":2116,"content":2117,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-034",[1119],"Date: 2022-12-15 This release adds new features that help inform users when pending invitations have expired and when users remove their affiliation. Several improvements were made to the client timeline: Plans and tracks can now be selected (and multi-selected with SHIFT key).Tracks can now be expanded to show detail.Only plans and\u002For tracks that are selected show up in the inspector panel.Track \"settings\" cog is now more visible.Text size is increased for widgets and inspector tool tips. Many performance and usability updates were made. Known issues: You must now select a plan, track or plot in order to see data in the inspector in the timeline view. Also, if the invited user enters a name that is different from the one used for the invitation, that name will replace the invitation's name in the population table once the user has accepted the invitation. Details\n  #### New Features Indicate if pending invitations have expired.Ability to unaffiliate and archive a patient.If a patient unaffiliates, this is indicated in the population panel with the option to move them to the archive.Timeline updates:\nPlans and tracks can now be selected (and multi-selected with SHIFT key).Tracks can now be expanded to show detail.Only plans and\u002For tracks that are selected show up in the inspector panel.Track \"settings\" cog is now more visible.Text size is increased for widgets and inspector tool tips.If a user image fails to load, initials will be used.Redirect to login if we receive an unauthenticated response.Use pointer cursor in text buttons in table.FixedOnly require email and first\u002Flast name when inviting a patient.Inspector widgets that have no data to show are dimmed.Fixed some issues around drag\u002Fdrop plans.Side Menu default is to be expandedAdditional Notes:You must now select a plan, track or plot in order to see data in the inspector in the timeline view.If the invited user enters a name that is different from the one used for the invitation, that name will replace the invitation's name in the population table once the user has accepted the invitation.",{"id":2119,"title":23,"titles":2120,"content":23,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#",[1119],{"id":2122,"title":1738,"titles":2123,"content":2124,"level":99},"\u002Fcare\u002Ftechnical-requirements-and-releases\u002Freleases#version-0211",[1119],"Date: 2022-07-14 This release changed the tooltip popup in the trend card, along with a few bug fixes. 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