Engage Care Support
Technical Requirements And Releases

Releases

A list of all HealthMotivate Engage releases

Last updated: May 19, 2026

Releases

Date: 2026-5-19

Updates:

  • Support for challenges snapshots
  • Fix for shrinking Challenge Rive in Challenge dashboard
  • Fix for title overflowing in patient notes
  • UI improvements

Date: 2026-5-4

Updates:

  • Notes can now be added to a patient's profile
  • Fixed bug related to enabling/disabling direct chat for an organization

Date: 2026-4-8

Updates:

  • Assign providers to groups (Affects Engage App notifications and channel list)

Date: 2026-3-17

Updates:

  • Providers can be added to groups so that their data will be included in any group challenges.
  • Provider challenge data can be viewed in the challenge member data table.

Date: 2026-3-3

Updates:

  • Switch between weekly and daily periods in challenge data chart.
  • Allow specifying affiliation token expiration date
  • Multiple bug fixes

Date: 2025-12-17

Updates:

  • Patients can now be sorted by column in all patient views
  • Skeleton loaders are shown while lists are loading and updating

Date: 2025-11-24

Updates:

  • Configure trackers for "auto-activation" per population group.
  • Fix horizontal scrolling of challenges list
  • Various minor bug fixes.

Date: 2025-11-2

Updates:

  • Affiliation codes can now be added or removed from a group from the group settings.
  • Unit is now shown in challenge user table.
  • Show correct precision for values in the challenge graphic.
  • Improve readability of the date in the challenge view.
  • For challenges under 3 weeks long, data is aggregated into days instead of weeks.
  • Various UI fixes

Date: 2025-7-31

Updates:

  • Challenges can now be added to groups (This feature is in beta stage and is not feature complete yet).

Date: 2025-6-30

Updates:

  • You can now select text in chat messages
  • Fixed issue with keyboard during sign in on iPad
  • Disabled problematic "drag and drop" feature in chat polls
  • Chat input field will expand vertically while you type

Date: 2025-6-10

Updates:

  • Fixed incorrect error message when adding a user fails
  • Addressed several minor visual issues
  • Allow selecting text in the chat window
  • Stop showing 'index.html' and 'provider.html' in url
  • General improvements

Date: 2025-5-19

Updates:

  • Support for per organization custom password complexity requirements for care team members
  • Support for password expiration for care team members
  • Minor Bug Fixes

Date: 2025-3-27

Updates:

  • Added a messaging channel for care team members only
  • Support weekly and monthly data aggregation in timeline view.
  • Fixed: Issues with drag and drop in the timeline view.

Date: 2025-3-13

Updates:

  • Fixed: Double tap to zoom on safari on iPad

Date: 2025-2-20

Updates:

  • General iPad support (Chrome and Safari)
  • Care providers can remove other user's messages in chat channels.
  • Fix issue with some missing timeline chart colors
  • Fix for issue causing incompatibility with some password managers.

Known issues

  • Double tap to zoom can cause visual issues in Safari on iPad
  • Drag and drop rows in timeline view sometimes doesn't work properly.
  • "Last Active" column in client table sometimes has incorrect data

Date: 2025-1-15

  • Added an option to disable "Care Team" chats for an organization.
  • Clients can now be invited within the context of a custom group.

Date: 2024-11-18

Full featured messaging experience including:

  • The ability to add messaging to any custom patient group.
  • Create threaded responses to messages
  • Emoji reactions
  • Share images
  • Many more improvements and features
Note
  • Messages sent or received in previous versions of the application will no longer be available.
  • Once messaging is enabled in a custom group it cannot be disabled without deleting the group.
  • There is a known issue with pasting in passwords (or injecting them from a password manager) when setting up a provider account.

Date: 2024-5-15

The Engage user interface has been recolored and icons have been replaced

Date: 2023-12-21

Policy agreements must be accepted before creating account and when they are updated.

Date: 2023-10-6

NOTE: The Engage app is now hosted at [https://engage.healthmotivate.digital/](https://engage.healthmotivate.digital/)

Messaging between providers and clients has arrived! We have also added support links directly in Engage so users can find help when they need it.

Details

#### New Features

  • Support section with links to support and feedback sites.
  • Basic chat support between providers and patientsUpdates/Fixes
  • Various bug fixes and updates to improve stability and usability

Date: 2023-4-26

In this update, the Engage portal will automatically log out users after a period of inactivity and will inform the care team of how long the data will be accessible in the patient archive once they are unaffiliated.

Details

#### New Features

  • Automatically sign the user out after a period of inactivity
  • Show how long data will be accessible in the patient Archive for patients that have been unaffiliated.

Date: 2022-12-15

This release adds new features that help inform users when pending invitations have expired and when users remove their affiliation. Several improvements were made to the client timeline:

  • Plans and tracks can now be selected (and multi-selected with SHIFT key).
  • Tracks can now be expanded to show detail.
  • Only plans and/or tracks that are selected show up in the inspector panel.
  • Track "settings" cog is now more visible.
  • Text size is increased for widgets and inspector tool tips.

Many performance and usability updates were made.

Known issues: You must now select a plan, track or plot in order to see data in the inspector in the timeline view. Also, if the invited user enters a name that is different from the one used for the invitation, that name will replace the invitation's name in the population table once the user has accepted the invitation.

Details

#### New Features

  • Indicate if pending invitations have expired.
  • Ability to unaffiliate and archive a patient.
  • If a patient unaffiliates, this is indicated in the population panel with the option to move them to the archive.
  • Timeline updates:
    • Plans and tracks can now be selected (and multi-selected with SHIFT key).
    • Tracks can now be expanded to show detail.
    • Only plans and/or tracks that are selected show up in the inspector panel.
    • Track "settings" cog is now more visible.
    • Text size is increased for widgets and inspector tool tips.
  • If a user image fails to load, initials will be used.
  • Redirect to login if we receive an unauthenticated response.
  • Use pointer cursor in text buttons in table.
  • Only require email and first/last name when inviting a patient.
  • Inspector widgets that have no data to show are dimmed.
  • Fixed some issues around drag/drop plans.
  • Side Menu default is to be expanded

Additional Notes:

  • You must now select a plan, track or plot in order to see data in the inspector in the timeline view.
  • If the invited user enters a name that is different from the one used for the invitation, that name will replace the invitation's name in the population table once the user has accepted the invitation.

Date: 2022-07-14

This release changed the tooltip popup in the trend card, along with a few bug fixes.

Details

#### Added

  • Reformatted tooltip popup layout to better match trend card.
  • Tool tip popup now shows schema's with descriptions correctly.
  • Shades representing a single value show up correctly.
  • Shades label in inspector panel more accurate on borders between shades.

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