Conversations list

#Where to Find Messaging

1. Open the Engage App on your iOS or Android device.
2. Look for the Chat (or “Messages”) icon on your app dashboard.
   • If you have unread messages, the icon will display a red indicator.

#Conversations List

• Tapping the Chat icon brings you to a list of all your “Conversations” (also called messaging channels).
• Care Team: Usually, you’ll see at least one conversation labeled “Care Team” or similar, identified with a blue icon. Here you can read direct messages from your care team staff.
• Peer Groups: If you belong to any support or interest groups, those will also appear in your Conversations list.

#Searching for Messages

• A search bar is located at the top of the Conversations list.
• Type in keywords to quickly find past messages within any channel you have access to.
• Tap a search result to jump straight to that point in the conversation.