Engage App Support
Messaging

Notifications

When a new message is delivered to a channel, you are notified in two ways: by a red indicator on the chat icon if you are inside the app or by sendin

Last updated: May 7, 2026

When a new message is delivered to a channel, you are notified in two ways: by a red indicator on the chat icon if you are inside the app or by sending a push notification if you are not actively in the app.

New message notification via push message banner outside the app

New message notification in App dashboard

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